Recharge Electronics - Dallas

The customer service is amazing here. I went to go replace what I though was my broken phone, when I got there, I gave the guy my phone and he pulled out a dust bunny from the charging port, and the phone works fantastic again. I’d recommend them to anyone, and I will always buy my phones there. They’re the best, all of the them.

What's crazy is I came here off of "word of mouth" from a close loved one, which is usually good, but this visit felt like the twilight zone. I literally stood at the counter being ignored by each staff member I saw(3 male looking beings), while they attended to everyone who came to the counter after me. I was patient at first and vibrating too high to get upset. Then when I finally said "excuse me, I'm next" when one of them was about to take someone else before me, he threw his hands up like he "really" felt attacked. It was short lived because the lady he was about to attend to said I was before her too. He comes over to where I am obviously annoyed. I'm entertained at this point btw. I asked some questions about the items I was looking at, even though honestly I had lost my appetite to spend. He answered like he was talking to a normal calm customer. I said thank you and walked out. I don't know; maybe they thought I was bringing back one of them stolen phones people saying they bought there. As a customer service rep and business owner I would/could never treat someone like this, nor could anyone that works for me.

When I first saw the Recharge logo, I couldn't find it. Then few months later, I went there. I didn't realize it was kind of behind 7-Eleven store. I bought few items for the right prices. Then few weeks later, I came back bought Nintendo for my son, because he loved playing with my niece who own one. So the price was reasonable because there was no scratch or anything like that except the corner of display seem to be open or something like but overall it works like new. My son love it. I would go back and buy more from Recharge again. It's good place to buy when you are on budget.

I called before I even drive 30mins out for selling my IPhone pro max 13 they told me over the phone they would give me $325 so When I got there they wouldn't take it okay fine so I had and IPad and asked how much he said $230 but then when we was going to sell for that price he said no we have to take 10 percent off for scratches so I said fine but then when it was time to sell it they told they was only going to give us $179 so we said no and left they where so rude and inconsistent in what they told us please beware

I love this place. Over the last 4 or 5 years I've purchased an IPad with all the accessories, two phones with cases and screen protectors. Luckily, they've been able to replace my screen protector on numerous occasions when it cracked. I've never run into a rude associate and I recommend them to my family, friends and local coworkers. I haven't needed to sell any systems or phones but I'd be interested in learning how much they can offer if I ever do!